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SwedenStation Manager at Mtr Metro

Station Manager at Mtr Metro

MTR is one of the world’s leading rail operators and is based in Hong Kong. In Sweden, we are over 5,500 colleagues who operate the subway and commuter trains in Stockholm, the MTRX high-speed train between Gothenburg and Stockholm, the vehicle maintenance company MTR Tech and MTR Facility Management, and from December 2021 also the operation and maintenance of Mälartåg. Our mission is to facilitate people’s everyday lives and link and develop sustainable societies. For more information about MTR visit www. Mtrnordic.Se.Since 2009, MTR Metro holds overall responsibility for the planning, operation and maintenance of the Stockholm metro on behalf of AB Storstockholms Lokaltrafik (SL). Every day, more than 1 million trips are made with us. This corresponds to almost half of all public transport trips in Stockholm County. We are not content to be the best in class on the subway, our work is about making a difference on the platform, on the trains and in people’s lives. We work with several different actors in Stockholm to make the metro accessible to everyone. This is what we call the Blood Circulation of Stockholm. 1 place(s). As station manager on the Green Line, your mission is to coach, develop and lead your employees who work as station hosts. You ensure that the service at your stations is personal, safe and efficient. As a leader, you have a big impact on the performance of your stations and it is crucial that you are involved in driving forward so that together we can create the world’s best metro. You work operationally and with a coaching and results-oriented approach. This means that you will conduct development discussions, continuous workplace meetings and be responsible for ensuring that your team receives stimulation and development. Your main tasks

are: – Coach, lead and follow up your employees in the business – Together with your colleagues take overall responsibility for the line – Through a high presence in the operational operation ensure functional, safe and secure stations and high level of service – Ensure that cases and deviations are handled in a safe, efficient and professional manner towards customers, partners and clients both internally and externally – Ensure a good working environment and if necessary rehabilitation and other personnel-related processes – Recruitment of new employees – Collaborate with the relevant departments for the continuous development of operations, routines and processes – Management of mobile service teams in case of, for example, traffic disruptions and on-call service Service is a full-time permanent position with access as soon as possible. You will be located in Gullmarsplan. You mainly work during the day, weekdays but have employees who work every day of the week and at all times of the day, which means that both weekend work and varying working hours occur. As a rule, you plan your working hours yourself based on the needs of the business, but scheduled times are included during on-call service. You report to the station area manager. TO thrive in the role of station manager, you have a genuine interest in leading and growing people in their professional role. As a person, you are service-oriented, have an eye for detail and a great customer focus. You have easy to prioritize, are fearless and can make decisions under pressure situations. Furthermore, you have a safety focus and want to create a safe and pleasant environment for both travelers as well as for your employees. Furthermore,

you have: – At least a high school diploma – At least two years of experience from service professions – Very good knowledge of Swedish, and good knowledge of English, in speech and writing

– Very good knowledge of

the Office package and good computer experienceIt is meritorious if you have previous managerial experience from operations with collective employees, preferably from public transport or the transport industry Employment form: Permanent employment. For the time being,As an employee of MTR Metro, you are offered a number of benefits such as sl-annual pass and the National Card. In addition to wellness grants, we can offer discounts at most training facilities and companies in wellness. You have the opportunity to have costs for doctor visits reimbursed up to high-cost cards. Otherwise, favorable offers are offered at MTRX, among others, Do you want to work with us at MTR? You are welcome to submit your application in the form of a CV and cover letter as soon as possible. The application is made via our website www.Mtrnordic.Se, we are not able to receive applications via e-mail. If you have questions about the position, you are welcome to contact station area manager Jenny Friman at [email protected] Selection and interviews are ongoing. As part of the recruitment, we use personality and aptitude tests. Start is calculated immediately or as agreed. Welcome to your application! APPLICATION No later

than: 2022-01-23 Reference number:

C71808

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