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Monday, January 17, 2022
United KingdomShift Engineer, The Savoy

Shift Engineer, The Savoy

“Placing extraordinary people at the heart of memories made and stories told”Job title: Shift Engineer

Department: Engineering

Inspired and supported by: Engineering Supervisor and Engineering Manager

Your purpose will be: To assist with maintaining and improving the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical and plumbingYou will be accountable for:

  • Identifying and carrying out all maintenance/redo requirements
  • Keeping systems in top operating condition
  • Maintaining highest standards for the maintenance and safe operation of issued tools and equipment
  • Carrying out nightly plant checks/record and passing on to departmental leaders
  • Identifying opportunities for engineering related improvements across the hotel

Your key responsibilities & contribution will be:

  • To respond to all guest repair and departmental repair requests promptly
  • To look after designated plant rooms report defects and keep clean
  • To be first point of contact for other departments job requests
  • To regularly check stock and to report to supervisors what needs ordering
  • Communicate rooms and areas needing repair and time lines on how long the work will take
  • To meet all service standards in every guest interaction
  • To keep all equipment and tools provided by the hotel are kept in good repair
  • To work well alongside other departments and other colleagues within the department to ensure smooth running of the hotel
  • Communicate any delays due to any unforeseen problems in a timely manner so expectations can be managed
  • To keep work areas clean and tidy at all times and use signage provided by the hotel
  • Coverage of night shifts
  • Maintaining a high standard of personal grooming and appearance

What you will need to do this role: Essential:

  • 3 – 5 years engineering background
  • Basic plumbing and electrical (supported by qualified electrician).
  • Reasonable knowledge of BMS, training provided
  • Reasonable knowledge of plant (AHUs, Boilers,Chillers, ect)
  • Excellent communication skills, both verbal and written with the ability to communicate effectively with people of all levels
  • Enthusiastic and positive personality with the ability to build trusting relationships
  • Ability to multi task and problem solve in a fast paced environment
  • Keen eye for detail
  • Strong problem solving skills
  • Proven organisational skills. Work well on your own. Able to set and meet deadlines with quality results
  • Flexibility to work different shifts including night shifts


  • 1 – 3 years’ experience in a luxury hospitality environment

Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.How you will be Extraordinary:

  • Your passion for hospitality and your enthusiasm for what you do are clear for all to see.
  • You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble.
  • Your glass is always half full and your positive energy is infectious.
  • You are adaptable, and enjoy doing a variety of different things. You would never say ‘it’s not my job!’
  • You work well under pressure, juggling tasks and prioritising brilliantly, so that you consistently deliver to a high standard
  • You have an eye for detail and are committed to doing everything you can to get it right first time for our guests and colleagues
  • You are constantly thinking about how we can improve the way we do things and create and even better guest and colleague experience
  • You are an expert in what you do best, and have the appetite to learn how to do new things
  • You are self-motivated, and take ownership for driving your own performance , thriving on being trusted and being given freedom in how you do your job
  • You work brilliantly with colleagues across the hotel so that we are one team delivering a seamless and memorable guest experience

What’s in it for you?

  • Being part of The Savoy family – our culture is unique!
  • We will trust, empower and develop you to fulfil your potential
  • You will benefit from training and development opportunities
  • We have regular social events
  • Competitive Salary and benefits including pension and life assurance
  • Laundry services & dry cleaning for uniform
  • 31 days of holiday (including Public holidays)
  • Colleague restaurant
  • Colleague gym facility
  • Employee assistance program
  • Cycle to work scheme
  • Savoy Hotel discount, and discounts in Accor hotels
  • And last but not least you will get to work with a team of EXTRAORDINARY people
  • Contact: Safa Ahsan
  • Reference: Caterer/237475746
  • Job ID: 95770602


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