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Monday, January 17, 2022
FranceAfter-sales service technician (M / F), Bordeaux, France

After-sales service technician (M / F), Bordeaux, France

Job Description

Summary Service technician (M / F), 33000 Bordeaux, CDI, Full time. Sector: Logistics Function: Maintenance – Upkeep Company: MANPOWER CABINET RECRUITMENT BORDEAUX Job description Manpower CABINET RECRUITMENT BORDEAUX is looking for its client, a player in the logistics sector, an after-sales service technician (M / F) Under the customer service manager, the After-sales technician will have to: – Provide preventive and curative maintenance services, according to the procedures defined for customer satisfaction (internal or external) – Ensure the services of other service products, within the framework of and compliance with the Services strategy of the business. – Promote and participate in the sale of company services and provide solutions to our customers. – Report to the customer and his coordinator on his activity and any anomalies observed – Diagnose the breakdown and the condition of the truck. – Promote the sale of spare parts and all services. – Manage his stock according to the fleet for which he is responsible (supply, management …) – Write the intervention reports and process them electronically according to the business references – Inform the customer of his intervention by having his report signed intervention before each departure – Inform your coordinator each time a client leaves – Report to his hierarchy or to the sector sales manager any commercial information or customer dissatisfaction of which he is aware. – Commissioning devices and installation of the intralogistics range. – Know and apply the Quality Safety Environment policy in force. Skills and knowledge of thermal engines. (vehicle maintenance, construction / agricultural machinery maintenance) Knowing how to be: Rigor, method, correct presentation, spirit of initiative, diplomacy, commercial sensitivity, ability to manage time, analytical skills, respect for procedures, good written and oral communication internally and externally, positive and constructive state of mind Know-how: Use computer tools, master technical products, repair, troubleshoot, control, establish an estimate Skills in electricity, mechanics, hydraulics, electronics, heat engine, computer science (elements basic) Advantages: If the objective is reached 13th month gift voucher As part of its diversity policy

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