1.3 C
London
Monday, January 17, 2022
United KingdomHead Waiter

Head Waiter

Covent Garden, Central London (WC2), WC2E 7NA

As a Head Waiter you will be trusted to represent the Big Easy Brand to our guests as well as the team. You will be Brand Ambassador possessing strong interpersonal skills as well as an ability to multitask. 

You will have strong leadership skills and will be part of our team to success by being the ‘best in class’ and ensuring each guest leaves with a memorable service. 

You will contribute to the success of the business by maintaining high standards of cocktails presentation, service and front of house knowledge as well as by being integral in training existing and new members of the serving team. This role will help you to take first steps towards your future career. 

Key Responsibilities Brand knowledge: 

Thorough menu knowledge (both food and beverage) 

In depth knowledge of company’s history 

In depth knowledge of service and food and drinks standards including all steps of service 

In depth knowledge of company’s rules and policies 

Systems and procedure knowledge: 

In depth till system knowledge 

Open table system understanding as well as reservations rules and policies 

Have an understanding of other FOH job roles in the business.

Good knowledge of how kitchen/bar screens operate 

In depth server cash out procedure knowledge 

In depth alcohol policy knowledge 

Good understanding of health and safety policies in the workplace 

People management and development: 

Train and motivate new starters

Oversee other Floor Staff and highlight any knowledge gaps they may have 

Provide support and be a mentor and role model to others.

  • Contact:
  • Reference: Caterer/1288751
  • Job ID: 95658950

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