3.8 C
London
Monday, November 29, 2021
United KingdomCustomer Service Coordinator

Customer Service Coordinator

Customer Service Coordinator

Temporary to Permanent

Wellingborough

Immediate start

8 am -5:00 pm

£9.50 per hour

Monday- Friday

Are you passionate about providing excellent customer service and administration support ?

Do you have excellent accuracy and attention to detail?

Are you confident in dealing with a high volume of incoming calls and complete administration duties with a high level of accuracy?

If YES, We’d LOVE to hear from you today!

Our client based in Wellingborough are looking for a Customer Service Coordinator to join them on a temporary to permanent basis. You must have previous experience of working in an administrative role as well as being able to deal with customer service queries, and update customer orders and internal systems with relevant customer data.

Key responsibilities for the Customer Service Coordinator will include:

  • Answering incoming calls from customers and deal with customer service queries post purchase
  • Deal with incoming emails and respond in a timely manner
  • Updating repair lists, placing orders and request dispatch
  • Deal with courier claims and return issues
  • Respond to returns and replacement product requests
  • Using your product knowledge to advise the best product for the customers’ requirements

In order to be successful in the role of a Customer Service Coordinator you must have:

  • Previous customer service and administration experience
  • Knowledge/interest in technology
  • Good verbal and written communication
  • Excellent organisational abilities and time management skills
  • Ability to manage own workload and have good attention to detail
  • Competent user of MS Office products, particularly Word, Excel and Outlook.
  • Adaptable, confident and reliable.

Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

All responses will be managed in line with the new GDPR regulations.

Required skills

  • Customer Service Coordinator Administrator

Reference: 44802967

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

https://www.reed.co.uk/jobs/customer-service-coordinator/44802967?source=searchResults&filter=%2fjobs%2fcustomer-service-jobs%3fsortby%3dDisplayDate

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